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Terms & Conditions
Account Setup
We will setup your account
after we have received payment and we and/or our payment
partner(s) have screened the order(s) incase of fraud.
It is your responsibility to provide us with an email
address which is not @ the domain(s) you are signing up
under.
Content
All services provided by us
may only be used for lawful purposes. This includes, but not
limited to: copyrighted material, material we judge to be
threatening or obscene, pornography.Examples of unacceptable
material:
IRC Bots
Warez Sites
Pirated Software
Hate sites
Hack Programs and archives
Zero Tolerance Spam Policy
We take a zero tolerance
stance against sending of unsolicited e-mail, bulk emailing,
and spam. "Safe lists" and "double optin" will be treated as
spam. Any user who sends out spam will have their account
terminated without notice. We reserve the right to require
changes or disable as necessary any web site, account,
database, or other component that does not comply with this
policy, at its sole discretion. We also reserves the right
to make any such modifications in an emergency at our sole
discretion. We reserve the right to charge the holder of the
account used to send any unsolicited e-mail a clean up fee.
This cost of the clean up fee is left entirely to the
discretion of SOECH.com. All rights reserved.
Payment Information
You agree to supply
appropriate payment for the services received from us, in
advance of the time period during which such services are
provided. You agree that until and unless you notify
SOECH.com of your desire to cancel any or all services
received, those services will be billed on a recurring
basis. We reserve the right to change the monthly payment
amount and any other charges at anytime.
Backups and Data Loss
Your use of the service is at
your sole risk. We are not responsible for files and data
residing on your account. You agree to take full
responsibility for files and data transferred and to
maintain all appropriate backup of files and data stored on
our servers.
Cancellation and Refunds
We reserve the right to
cancel the account at any time. Customers may cancel at any
time. We give you an unconditional 30 day money back
guarantee on managed shared hosting, and reseller
solution's. Refund requests after 30 days will be refunded
on a prorated basis of any unused time. Only first-time
accounts are eligible for a refund. For example, if you've
had an account with us before, cancelled and signed up
again, you will not be eligible for a refund or if you have
opened a second account with us.
Resource Usage
Users may not initiate the
following:
1- Use 25% or more of system
resources for longer then 90 seconds. There are numerous
activities that could cause such problems; these include:
CGI scripts, FTP, PHP, HTTP, etc.
2- Run any type of
interactive real-time chat applications that require server
resources. Remotely-hosted services are fully allowed.
3- Run stand-alone,
unattended server-side processes at any point in time on the
server. This includes any and all daemons, such as IRCD.
4- Run any software that
interfaces with an IRC (Internet Relay Chat) network.
5- Run any gaming servers
such as counter-strike, half-life, battlefield1492, etc
Bandwidth Usage
You are allocated a monthly
bandwidth allowance. This allowance varies depending on the
hosting package you purchase. Should your account pass the
allocated amount we reserve the right to suspend the account
until the start of the next allocation, suspend the account
until more bandwidth is purchased at an additional fee,
suspend the account until you upgrade to a higher level of
package, terminate the account and/or charge you an
additional fee for the overages. Unused transfer in one
month cannot be carried over to the next month.
Money back Guarantee
On dedicated servers, and
colocation no full refund will be honored, the 30 day money
back guarantee does not apply. We reserve the right to
refund a prorated amount or no refund at all.
Price Change
The amount you pay for
hosting will never increase from the date of purchase. We
reserve the right to change prices listed on our site, and
the right to increase the amount of resources given to plans
at any time.
Indemnification
Customer agrees that it shall
defend, indemnify, save and hold us harmless from any and
all demands, liabilities, losses, costs and claims,
including reasonable attorney's fees asserted against us,
its agents, its customers, officers and employees, that may
arise or result from any service provided or performed or
agreed to be performed or any product sold by customer, its
agents, employees or assigns. Customer agrees to defend,
indemnify and hold harmless any liabilities arising out of;
(1) any injury to person or property caused by any products
sold or otherwise distributed in connection with us; (2) any
material supplied by customer infringing or allegedly
infringing on the proprietary rights of a third party; (3)
copyright infringement and (4) any defective products sold
to customers from SOECH.com's server.
Disclaimer
We will not be
responsible for any damages your business may suffer. We
make no warranties of any kind, expressed or implied for
services we provide. We disclaims any warranty or
merchantability or fitness for a particular purpose. This
includes loss of data resulting from delays, no deliveries,
wrong delivery, and any and all service interruptions caused
by us and our employees.
Changes to the TOS
We reserve the right to
revise its policies at any time without notice. |
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